Peter Lewi asked 2 weeks ago
If you go to http://www.thenarcissistinyourlife.com you will see that there are comments at the bottom of the Home Page. I don’t want them showing there and need help deleting them. Thank you.
Shawn Hesketh Staff answered 2 weeks ago
Hi Peter,
You should be able to disable comments on that page following these steps:
Peter Lewi
replied 2 weeks ago Thank you however when I go to a page and click Edit I can’t find the 3 dots in the upper right hand corner. Any suggestions? Thanks
Shawn HeskethWhat version of WordPress are you using? If your site is up to date, you should be using the new, Gutenberg Block Editor, which looks like the tutorial linked above.
But if your site is still running an older version of WordPress prior to 5.0, you’re likely still using the Classic Editor. In that case, “Discussion” is a module that appears underneath the Editor. Open the page in the Editor, and scroll to the bottom. If you don’t see a meta box called, “Discussion,” then it’s likely hidden. You can toggle it on by visiting the “Screen Options” tab in the top right-hand corner, and clicking the checkbox next to the Discussion option. Then, scroll back down to the bottom, and you should see the Discussion meta box.
Hope this helps!
Peter Lewi answered 2 weeks ago
Shawn, Thanks very much for your patience and help. Still having trouble getting rid of the comments on the Home Page of http://www.thenarcissistinyourlife.com. My wife is a psychotherapist and I do this website for her. I downloaded the Gutenberg Plug In but it only has 2 stars and there is a warning that it hasn’t been tested with my version of Word Press which I believe is 5.2. and thus I am afraid to use it. I was able to get to the “discussions” section but the Allow Comments was already unchecked. It is important to get the Comments removed form the Home Page. Please let me know if you have any further suggestions as to how this can be accomplished. Thanks, Peter
Shawn Hesketh Staff answered 2 weeks ago
Hi Peter,
That may have actually been a step too far. The correct course would have been to upgrade the site to the latest version of WordPress (5.2), instead of installing the Gutenberg plugin.
That plugin only exists for testing NEW functions and features. When those features are complete, they’re automatically rolled into WordPress core. So, the latest version of WordPress already has Gutenberg built-in.
I would uninstall and delete the Gutenberg plugin, then double-check that the WordPress site itself is up-to-date, running version 5.2 of WordPress.
BUT, this has nothing to do with your actual issue. It’s just ensuring you’re on the latest version of WordPress.
Back to your issue, which is how to disable—and hide—comments on that page.
I see that the homepage on that site says, “Comments are closed.” at the bottom. That means that you’ve correctly disabled comments—for future commenters. But, all the previous comments are still shown.
The only way to hide those comments is to manually delete each one. When you’ve deleted ALL the comments on the homepage, you’ll no longer see those comments—OR the “Comments are closed.” notice. It will just be a clean homepage, with no comments.
If you’re logged into the site as an administrator, you should see a little “Edit” link next to each comment on the homepage. Click that link, and you can delete that comment. Repeat for each comment on the page.
When you’re done, you should be set!
Peter Lewi answered 2 weeks ago
Shawn, You have been terrific. I was able to delete all 17 comments individually from the Home Page. Thanks very much. Peter
