So my WP dash keeps telling me to update my PHP because it’s out of date. But the only info it gives me is to go to my host site (godaddy) and godaddy’s instructions are very confusing, as well as the layout (I’m a n00b, so it’s all confusing). I don’t even understand what the PHP is for, and why I have to update it. Does anyone know how I can update my PHP?
Just in case, my theme is eleven40 Pro.
Great question. PHP is software that is installed on the server level. Without root access to your server, and a solid understanding of how to use command line instructions to connect to and update your server, your best bet is to simply open a support ticket with GoDaddy and ask them to update the version of PHP that is currently running on your server.
It’s really easy to make a mistake and crash your server during this process, so it may be best to leave that process to the pros. That’s why you’re paying them, after all. 🙂
Hope this helps!
Yes! Thank you so much, I had no idea I could even ask them to do that. I didn’t realize it was so complicated. Thanks for the quick response!
Just to give you an update: I spoke to GoDaddy soon after reading your answer. Basically, I was told that my plan doesn’t “cover” the latest PHP update, and that I would have to pay more monthly in order to do that, so I’ll have to refrain, as we’re a small business. Didn’t know if you knew about this, so I just wanted to give you some info. Thanks again for your help!
Thanks for sharing this update, Rita. That’s frustrating, I’m sure. And I completely understand your reasons for not wanting to pay more for hosting. Out of curiosity, what version of PHP is your site currently running? You can find that information in Tools > Site Health > Info > Server
WordPress.org currently recommends PHP version 7.4 or newer. As long as your server is running at least 7.4, you should be okay for a while.
I believe WP says I’m on 7.3.2, and when I spoke to the representative, he had told me that that is the highest level I am “allowed” to be at, so I guess once the PHP gets to a higher level, I’ll be bumped up to 7.4. But that’s just an assumption.
Hi Rita. Sorry to hear you’re having issues with GoGaaay I had a similar experience. I moved to Hostgator and they are brilliant. I went on thier Chat, asked if they could advise me and the operateor did it there and then on all three sites. I’n their shared plan which is the second plan up from baby and not expensive at all, especially if you pay annually. Hope this helps and good luck.