WordPress Tutorials by WP101®

WordPress tutorial videos for beginners.

  • Buy Lifetime Pass
  • About WP101
    • Products We ❤️
    • Testimonials
  • WordPress Tutorials
    • WordPress 101 Course
    • WordPress 101: Classic
    • WooCommerce 101
    • Beaver Builder 101
    • Ninja Forms
    • WP Rocket 101
    • Jetpack Plugin
    • Yoast SEO
  • Help Forum
    • Hire a WordPress Expert
    • Contact Us
  • Blog
  • Log In

Website down. Not sure how to proceed

WordPress Q&A Forum › Website down. Not sure how to proceed
0 Vote Up Vote Down
G
Gabriela Nef Ojeda
asked 3 years ago

Hi everyone,
 
My website just crash down. I cannot access it.
The following message is displayed on a white screen “Fatal error: Out of memory (allocated 120848384) (tried to allocate 12288 bytes) in /home3/cca/public_html/wp-content/plugins/cornerstone/includes/elements/mixins/modal.php on line 224”
 
Not sure how to proceed. It won’t even let me log in back to the admin screen.
Please help!

1 Answers
0 Vote Up Vote Down
Shawn Hesketh Staff answered 3 years ago

Hi Gabriela,

So sorry to hear your site is down. Based on the error message, the web server where your site is hosted has run out of memory, so you’ll need to reach out to the support team for your web hosting company to resolve this.

This is not an issue you can resolve on your own, particularly if you’re unable to log into your administration area.

A more long-term fix may be to disable the Cornerstone plugin, which appears to be the culprit. But if your site relies on this plugin, you’ll likely need to increase the memory on your server by upgrading your hosting plan to one with more resources.

Hope this helps point you in the right direction, and I hope you get this resolved ASAP.

Ask a Question

Share this with someone?

FacebookTweetLinkedIn

Most Recent Questions

  • How do I add a single column image rotator? asked by Valerie andrews
  • How do I show under constuction asked by Christine Yee
  • How do I add a subscribe box? asked by Kristen Priebe
  • Will deleting a file in media library affect my post? asked by Renna Zetha
  • Do WordPress templates offer responsive design? asked by Jennifer Suess
  • How do I create multiple sites? asked by Brett Marshall
  • How do I require individual logins to my site and manage a list of users? asked by Jennifer Suess

Hire a WordPress Expert?

Need a quick fix or minor tweak to your WordPress theme? Or a custom feature for your site? Connect with 430 handpicked WordPress experts with just a click!

Chat Now

Site Links

  • About Us
  • Your Account
  • Products We ❤️
  • Affiliates
  • Testimonials
  • Blog
  • Contact Us

Courses

  • WordPress 101
  • WooCommerce
  • Beaver Builder
  • Ninja Forms
  • WP Rocket
  • Jetpack
  • Yoast SEO

Products

  • WP101.com
  • WP101 Plugin
  • Embed our videos on your site!

Connect with Us

  • Email
  • Facebook
  • Twitter
WP101 Membership Card

WordPress Tutorials by WP101© 2008-2021 WP101® LLC, Houston, TX. All rights reserved.
WP101® is a registered trademark with the U.S. Patent and Trademark Office.
Hosted by Nexcess
Privacy Policy | Terms of Use | Disclosure