If you’ve already got an existing product catalog, you can easily import it to your new BigCommerce store, saving you a ton of time and effort.
If you’re inside your WordPress dashboard, go to “BigCommerce,” select “Products,” and click “Manage on BigCommerce.” This action is the same as going directly to “Products” from inside your BigCommerce dashboard.
If your store still includes the automatically generated sample products, this is a good time to pause, select them all, and use the Bulk Actions to delete them.
Next, click the “Import” link inside the Products menu.
The first step to importing products is to select the CSV file that contains all your product data.
If you haven’t already generated a proper CSV file, review the documentation for details on what it should include.
Then, configure the import options for this CSV. Check the first box if the CSV file was generated within BigCommerce using the “Bulk Edit” template.
The next option lets you overwrite products if their names match any products in your CSV. With this selected, you can also choose to delete the existing product’s images or downloadable files.
After this, select whether or not you want BigCommerce to set the product categories from the CSV file.
Now, decide whether or not blank values should be ignored. This is a great option to use when overwriting existing products because you can include only the data that needs to change inside your CSV file, and leave the other fields blank.
Next, you can use the “Default Option Type” input to select which style of option should be displayed on products that omit this field from the CSV.
The final three options help describe your CSV file to the importer. Use these to declare if your file includes header labels as well as how the fields are separated.
On the next page, you can individually map each field from your CSV to the appropriate field in BigCommerce. If you used the BigCommerce bulk export template you should not need to change anything here.
If you need help mapping your data, the BigCommerce team is there for you! You can contact their support specialists with questions, or take advantage of their full Catalog Transfer Services.
After you’ve finished mapping your product data, you can continue and start the import.
Once the import has finished, you’ll see a status report that includes the number of products that were successfully imported or updated, how many duplicates were skipped, and how many failed to import.
Now would be a great time to head back to WordPress and manually trigger a sync on the Products page.
With that… congratulations! You’re ready to start selling! In the next few tutorial videos, we’ll show you how to customize the look and feel of your BigCommerce product catalog.